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Shipping Policy

Shipping Policy

  • We are currently only processing pre-orders through Indiegogo and/or Kickstarter
  • Shipping fees are non-refundable
  • Any shipments received as damaged must be reported to Skyhaven Travel info@skyhaventravel.com within 72 hours of receipt.
  • International shipments may have additional tariffs/customs which are the sole responsibility of the customer
  • If you order multiple items, you may get multiple deliveries. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.
  • Delivery times are not guaranteed by Skyhaven and may be affected by logistics, inclement weather and any unforeseen circumstance. If you need to product by a certain date, please contact info@skyhaventravel.com to advise likelihood of receiving product by your required date.
  • We process and deliver orders Monday-Friday (excluding holidays). Saturday and/or Sunday deliveries may be available for some orders.
  • We use a variety of shipping carriers to make sure we deliver your order as soon as possible.

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